Terms and Conditions
Last Updated: October 29, 2025
Welcome to Running Wild Chiropractic ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Acceptance of Terms
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, patients, and others who access or use our services.
2. Services Provided
We provide chiropractic care, health and wellness services, and related healthcare services. Our services include but are not limited to:
Chiropractic adjustments and manipulations
Nervous system scans and assessments
Physical rehabilitation and therapy
Nutritional counseling and wellness advice
Other therapeutic services as offered
3. Patient Responsibilities
3.1 Accurate Information
You agree to provide accurate, complete, and current information about yourself, including your medical history, current medications, allergies, and other relevant health information. You must notify us promptly of any changes to this information.
3.2 Compliance with Treatment
You agree to follow the treatment plan prescribed by our healthcare professionals and to inform us of any concerns or adverse reactions. You acknowledge that your cooperation is essential for successful treatment outcomes.
3.3 Appointment Attendance
You agree to attend scheduled appointments on time. If you need to cancel or reschedule, you must provide at least 24 hours notice. Failure to provide adequate notice may result in a cancellation fee as outlined in our cancellation policy.
4. Appointment Policy
4.1 Scheduling
Appointments can be scheduled by phone, email, or through our online booking system. Appointment times are reserved specifically for you and are not available to other patients during that time.
4.2 Cancellation and No-Show Policy
We require at least 24 hours notice for appointment cancellations or changes. Our cancellation policy is as follows:
Cancellations with 24+ hours notice: No charge
Late cancellations (less than 24 hours): May be subject to a cancellation fee
No-shows (failure to attend): Full appointment fee may be charged
Repeated cancellations or no-shows may result in difficulty scheduling future appointments or termination of the patient-provider relationship.
5. Payment and Billing
5.1 Payment Terms
Payment is due at the time services are rendered. We accept cash, credit cards, debit cards, and e-transfers. You are responsible for full payment of all services at the time of your visit.
5.2 Insurance and Reimbursement
We do not bill insurance companies directly. Payment is required in full at the time of service. We will provide you with detailed receipts that you can submit to your insurance company for potential reimbursement if your plan covers chiropractic care. You are responsible for understanding your insurance benefits and submitting claims independently. We cannot guarantee that your insurance will reimburse you for our services.
5.3 Outstanding Balances
Accounts with outstanding balances for more than 60 days may be subject to collection efforts. You will be responsible for all collection costs, including reasonable attorney fees. Services may be suspended for patients with outstanding balances until the account is brought current.
6. Informed Consent
You acknowledge that you have been informed about the nature of chiropractic care, including potential risks and benefits. You consent to examination, treatment, and diagnostic procedures as recommended by our healthcare professionals. You have the right to refuse any recommended treatment at any time. Specific informed consent forms may be provided for certain procedures.
7. Limitation of Liability
While we strive to provide the highest quality of care, chiropractic treatment, like all healthcare, carries some inherent risks. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our total liability for any claims arising from our services shall not exceed the amount paid by you for the specific service that gave rise to the claim.
8. Website Use
8.1 Acceptable Use
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
Use the website in any way that violates applicable laws or regulations
Transmit any harmful code, viruses, or malicious software
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the website or servers
Impersonate any person or entity
Collect or harvest information about other users without consent
8.2 Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Running Wild Chiropractic or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
9. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that:
The website will be uninterrupted, secure, or error-free
Any information on the website is accurate, complete, or current
Treatment will achieve any specific results
Information on our website is for general educational purposes only and should not be considered medical advice. Always consult with a qualified healthcare professional for medical diagnosis and treatment.
10. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in our Privacy Policy.
11. Termination
We reserve the right to terminate or suspend your access to our website or services at any time, with or without cause or notice, for any reason including violation of these Terms.
You may terminate your relationship with us at any time by providing written notice. Upon termination, you remain responsible for all outstanding fees and charges. We will maintain your medical records in accordance with applicable laws and regulations.
12. Indemnification
You agree to indemnify, defend, and hold harmless Running Wild Chiropractic, its owners, employees, and affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of our services or violation of these Terms.
13. Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions.
13.2 Arbitration
Any dispute arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the British Columbia International Commercial Arbitration Centre. The arbitration shall take place in British Columbia. You waive your right to a jury trial and to participate in class action lawsuits.
13.3 Exceptions
The arbitration requirement does not apply to claims for injunctive relief, intellectual property disputes, or small claims court actions within the court's jurisdictional limits.
14. Medical Emergencies
Our services are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use our website, email, or appointment system to communicate urgent medical issues.
15. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party sites at your own risk.
16. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website with an updated "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the modified Terms.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Running Wild Chiropractic regarding your use of our services and supersede all prior agreements and understandings.
19. Contact Information
If you have any questions about these Terms, please contact us:
Running Wild Chiropractic
40721 Perth Drive
Garibaldi Highlands, BC V0N 1T0
Phone: 604-337-7434
Email: runningwildchiro@gmail.com
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.